Braman Motorcars Palm Beach Braman Help Desk
Knowledgebase
Suggested knowledgebase articles:

Knowledgebase

WebSense
CRM
General
E-mail
Help Desk
Printers
Dealerspeed

Articles in this category

2FA for BMW SGate

Good morning, Please see the attachment for instructions on how to set up NetIQ on a new phone. 

5,637
(0)
ISTA Air not working

BMW cut AIR off.

473
(0)
F&I scanner consumable replacement

For the Paperstream IP error below call 1-800-237-2372 to order the rollers It is about time to replace the consumable If the feeding performance has dropped replace the pick roller inside the ADF    ...

1,823
(0)
Momentum address

https://bramanmom.udccrm.com/acrm/servlet/general?cmd=home

3,047
(0)
MyKaarma Websites

App: 

1,422
(0)
CDK Support

  CDK Support Phone Number Changes Effective Today - Customer Care ImprovementsAs part of our ongoing commitment to provide a contemporary, transparen

6,197
(0)
Sending an eFax

Outgoing Faxes:   1. Open your company’s e-mail client (Microsoft Outlook) 2. In the To field, enter the destination fax telephone number you wish to send to.

1,689
(0)
How to fix Keyper in 5 minutes or less

Every 30 days, Keyper needs maintenance to continue functioning on computers. You're able to do this yourself, but you may open a help desk ticket for us to do it if you have trouble. If this is your ...

331
(0)
  • Top articles
  • Latest articles
New DCS website

Category: Dealerspeed

https://new.sgate.bmwgroup.com/us  

7,853
(3)
2FA for BMW SGate

Category: Knowledgebase

Good morning, Please see the attachment for instructions on how to set up NetIQ on a new phone. 

5,637
(0)
Allowing flash in Chrome for Compli

Category: General

Go to the Compli website and try to access the training. When you get the flash blocked error, click on the lock icon in the address bar You should see flash in the box that opens, click allow beside ...

4,565
(104)
Installing a printer

Category: Printers

  Click on start   Type \\(the server name for your location)\   Hit enter   A box will pop up with all of the printers   Double-click the printer you want to install.   Motorcars \\excalibur\ Jupiter...

3,572
(81)
ISTA Air not working

Category: Knowledgebase

BMW cut AIR off.You have to access it through S-Gate now.It's in Aftersales Workplace.

473
(0)
Dealerspeed Settings

Category: Dealerspeed

    The following are the instructions for configuring the BMW recommended settings you need in Internet Explorer.  IN INTERNET EXPLORE (IE):   1) Click on TOOLS in the menu bar. 2) Click on INTERNET...

12,041
(135)
How to fix Keyper in 5 minutes or less

Category: Knowledgebase

Every 30 days, Keyper needs maintenance to continue functioning on computers. You're able to do this yourself, but you may open a help desk ticket for us to do it if you have trouble. If this is your ...

331
(0)
Setting up email on an iPhone

Category: E-mail

Download the "Outlook" app on your phone. Sign in with the same credentials as you use to login to computers. If you do not have the Microsoft Authenticator app on your phone you will need to open a t...

984
(0)
Sending an eFax

Category: Knowledgebase

Outgoing Faxes:   1. Open your company’s e-mail client (Microsoft Outlook) 2. In the To field, enter the destination fax telephone number you wish to send to. Example: 1115551212@mynetworkfax.com N...

1,689
(0)
CDK Support

Category: Knowledgebase

  CDK Support Phone Number Changes Effective Today - Customer Care ImprovementsAs part of our ongoing commitment to provide a contemporary, transparent and holistic Customer Care experiences, CDK...

6,197
(0)
MyKaarma Websites

Category: Knowledgebase

App: https://app.mykaarma.com/ Notifier: https://app.mykaarma.com/notifier.html

1,422
(0)
Edge settings for Keyper Systems

Category: General

  These settings may need to be redone every 30 days or after windows updates. In Edge, click the 3 dots in the top right corner of the page. Select settings from the drop down list. In the window tha...

5,471
(0)