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New DCS website

Category: Dealerspeed

https://sgate.bmwgroup.com/us

2,679
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Installing a printer

Category: Printers

  Click on start   Type \\(the server name for your location)\   Hit enter   A box will pop up with all of the printers   Double-click the printer you want to install.   Motorcars \\excalibur\ Jupiter...

667
(81)
Allowing flash in Chrome for Compli

Category: General

Go to the Compli website and try to access the training. When you get the flash blocked error, click on the lock icon in the address bar You should see flash in the box that opens, click allow beside ...

632
(104)
Dealerspeed Java Settings

Category: Dealerspeed

How to Configure Java Settings in the Java Control Panel: • Open the Control Panel: Click on  the “Java” icon:Note: If you do not see this view, click on the drop down by “View by” and select small ic...

9,421
(168)
Dealerspeed Settings

Category: Dealerspeed

    The following are the instructions for configuring the BMW recommended settings you need in Internet Explorer.  IN INTERNET EXPLORE (IE):   1) Click on TOOLS in the menu bar. 2) Click on INTERNET...

9,112
(126)
How do I view an old support ticket?

Category: Help Desk

Once you are on the Help Desk site, 1. Click the “View Existing Ticket” link. 2. Enter the ticket number/Tracking ID located in the email you received when you first entered the ticket into the ...

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(136)
Edge settings for Keyper Systems

Category: General

  These settings may need to be redone every 30 days or after windows updates. In Edge, click the 3 dots in the top right corner of the page. Select settings from the drop down list. In the window tha...

991
(0)
PDFs not printing

Category: Printers

If you’re having issues printing from CDK Drive, CDK CRM, or any program that prints as a PDF or through Adobe please follow the steps below. Make sure you close EVERYTHING you have open on your compu...

532
(2)
Momentum address

Category: Knowledgebase

https://bramanmom.udccrm.com/acrm/servlet/general?cmd=home

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DCS Helpdesk

Category: Dealerspeed

For sign in issues. 800-877-8144 Client# 01208701 Dealer # 46891  

412
(1)
SMSession error

Category: Dealerspeed

If you get this error when trying to access Dealerspeed call 1-800-877-8144. They will need your username and company #46891.

465
(0)
F&I scanner consumable replacement

Category: Knowledgebase

For the Paperstream IP error below call 1-800-237-2372 to order the rollers It is about time to replace the consumable If the feeding performance has dropped replace the pick roller inside the ADF    ...

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